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Sponsored By NGK Spark Plugs
Hiring and Retaining Great Employees
This webinar is part of "AAPEX Repair Shop HQ Webinar Series: An 8-Part Webinar Series." Sponsored by AAPEX.
In a tight labor market, it can be tough to find the next great employee – but what are you doing to keep the superstars you already have? We’ll explore the challenges of maintaining a staff that can handle whatever challenges your customers bring through your doors.
Speakers Andrew Markel, Director of Content, ShopOwner
Underhood Service targets repair shops that derive 50 percent or more of their revenue from the service and repair of under-the-hood systems. The expanding amount of knowledge and capital needed to keep up with technological advances has led these shop owners to concentrate on underhood systems, while also offering preventive maintenance services on most major vehicle systems. By subscribing, you’ll receive the ShopOwner digital edition magazine (12 times/year) featuring articles from Underhood Service and the Underhood Service eNewsletter (twice weekly). Access to digital editions, contests, news, and more are ready for you today!
Underhood Service targets repair shops that derive 50 percent or more of their revenue from the service and repair of under-the-hood systems. The expanding amount of knowledge and capital needed to keep up with technological advances has led these shop owners to concentrate on underhood systems, while also offering preventive maintenance services on most major vehicle systems. By subscribing, you’ll receive the ShopOwner digital edition magazine (12 times/year) featuring articles from Underhood Service and the Underhood Service eNewsletter (twice weekly). Access to digital editions, contests, news, and more are ready for you today!
High underhood temps, increased power demands and vibration can damage alternators or starters. Sponsored by ACDelco.
Don’t settle for “almost” - it matters where the engine is manufactured or remanufactured. Sponsored by ACDelco.
Brake pads are thoroughly developed to produce the best result. This video is sponsored by ZF Aftermarket.
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Gas can escape around the seal of the shaft and the seals of the lift support can degrade. Sponsored by Strongarm.
Here is one more item to add to your inspection routine or check list that will take zero time but add an often-missed service opportunity. Checking the spare tire as part of a vehicle inspection is a critical step. If you are opening the trunk, hatch or liftgate, check the condition of the lift struts.
Lift struts should make opening easy and support the hatch or lid while you are setting the spare tire air pressure. If you find yourself balancing the liftgate on your head or it slams shut while you retrieve your tire pressure gauge, you should recommend new support struts for your customer.
A liftgate strut is a gas spring. Within the body of the lift support are nitrogen gas and oil that are pressurized. As the hood is lifted the gas and oil transfer energy and push the lift support into the open position and can even hold it up.
Over time the gas can escape around the seal of the shaft and the seals of the lift support can degrade. This weakens the strut and prevents it from supporting the hood at full extension. According to a leading hood and hatch manufacturer, 3-5% of the power of a lift is lost annually and performance loss will definitely start to be noticeable after 4-5 years of the lift supports life and failure often occurring in the 8–12-year range, depending on climate and frequency of use.
If you notice issues with the support struts, chances are your customer already knows. Offering them a no-hassle solution for replacement will help you to gain even more trust.
This video is sponsored by Strongarm.
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